![]() The last thing that you can do is contact Postbox support. Hopefully, the above troubleshooting tips will let you start using Postbox again without having to constantly being annoyed by the issues and problems you might be facing. It will remove any conflict you might be having with other programs. It is quite obvious why this solution would work all the time it resets not only Postbox but also your MacOS entirely. Postbox recommends creating a new MacOS account if none of the above solutions work (because in that case, it is likely that Postbox doesn’t have any problems it’s your computer that does). You can later delete the old one and migrate all of your settings and stuff to the new one. You can also choose not to delete your old profile and keep it running alongside the new one till the time the new profile is properly built up with all your mails and everything. But this solves almost all problems for almost all users. Obviously, this is going to take very long to finish, most likely if your database was huge. If nothing else works, try deleting your Postbox profile and creating a new one from scratch. Many problems are caused by the conflicts between Postbox and other applications. Postbox itself doesn’t exactly have safe-mode (it has something similar that is explained below), but by restarting your entire computer in safe-mode can sometimes take you to the root of the problem. Try using Safe-Mode in Mac OS X or Windows wherever you are using Postbox. Hopefully, you will get to the one causing problems. Try deleting some other add-on that might be causing the chaos. If it gives you the trouble again, the add-on you removed wasn’t the wrongdoer. You can then delete the suspecting add-on and restart Postbox again. Most likely, it would make Postbox running like a summer breeze. Go to Help Menu, select ‘Troubleshooting,’ and choose Permanently disable all Add-ons. Postbox doesn’t have a safe-mode feature, but it lets you disable add-ons, which is the major function of safe-mode in many other email clients. You can then add Postbox as an exception to these programs to let them know it’s fine to allow Postbox to function. Try uninstalling or disabling them to see if that’s the case. Your internet security programs and even disk utilities can stop Postbox from functioning smoothly. Most of the times, it is your antivirus that is mis-firing as soon as Postbox is launched. ![]() There can be few applications that may be in conflict with Postbox. Go to the Help menu –> Troubleshooting –> and choose “Reset IMAP Mail Database and search Indexes.” This might take time but by the time it is over, you will have a very smooth running Postbox with no issues. Try this method if the problem occurs mainly while you search for a message. You can also reset or rebuild your IMAP database and search indexes. Worst case scenario, you might have to try few more until the problems are fixed. If you are lucky, the first one may do the trick. You may not have to go through all of them. If you are having any of those issues, you can start troubleshooting using the tips given below. If you can’t find something that you know exist. If your Postbox crashes too frequently, or doesn’t start at all. There are things that you can do, either individually for a single problem, or just fix one thing to get rid of all of the issues together. Lucky for you, none of those are unbeatable. But the great things can face challenges too.
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